Delete your Bututu account and data

Bututu is an app of Pyramid Business Express Limited (Ireland, CRO 734910). You can delete your account and all data at any time, in two ways. The app is in Romanian, so the button names are given in Romanian with the English meaning.

1. In the app (immediately)

On the parent's phone: Bututu → 👨‍👩‍👧 Familia (Family) → scroll to the bottom → 🗑 Șterge toate datele mele (Delete all my data) → confirm.
On the family member's phone: Bututu → ⚙️ Alerte (Alerts) → scroll to the bottom → 🗑 Șterge toate datele mele → confirm.

This deletes immediately, from the server and from the phone: the account, medication, appointments, tasks, journal, photos, family links, backup contacts and alert settings.

2. Without the app (by email)

If you no longer have the app or the phone, write to hello@bututu.app with the subject "Delete my Bututu account". Tell us:

the name used in the app;
whether it is the parent's phone or a family member's phone;
the name of the person the phone was linked to (so we find the right account).

We confirm by email and delete the account and all the data above within 30 days.

What remains after deletion

Messages sent through "💬 Spune-ne ce nu merge" (Tell us what is not working) remain, but no longer linked to you (anonymous), so we can fix the app.
Server backup copies are overwritten automatically.